Terms and Conditions
This document is designed for website posting and general client notice. The signed service agreement should continue to control the exact package scope, fees, and custom terms for each client.
1. Acceptance of These Terms
By using this website, contacting Valenti Matchmaking, submitting an inquiry, or purchasing any service from Virtual Valenti, LLC doing business as Valenti Matchmaking, you agree to these Terms and Conditions. If you do not agree, do not use the website or purchase services.
2. Company Information
Valenti Matchmaking is operated by Virtual Valenti, LLC. The company provides private concierge matchmaking and relationship consulting services. The principal operating address is 15663 Via De Santa Fe, Rancho Santa Fe, California 92067. The company may also use P.O. Box 923, Rancho Santa Fe, California 92067 for mailing purposes. The main website is
3. Nature of Services
Services are customized and may include consultations, client profiling, vetting, curated introductions, concierge coordination, follow up guidance, and related advisory support. The exact scope of services, duration, fees, and service features are set out in the client’s signed agreement or invoice. Website descriptions are general and do not create a promise that every client will receive the same service structure or the same number of introductions.
4. No Guarantee of Results
Valenti Matchmaking does not guarantee a match, relationship, engagement, marriage, or any specific personal outcome. Timing, compatibility, candidate availability, client participation, and other personal factors are outside the company’s control. Any success stories, testimonials, or examples appearing on the website are illustrative and do not guarantee future results.
5. Eligibility and Client Representations
By purchasing services, you represent that the information you provide is truthful, current, and complete. You agree to participate in good faith, communicate honestly, provide feedback when requested, and remain reasonably available for the service process. Valenti Matchmaking may pause, decline, or terminate services if a client is abusive, dishonest, threatening, non cooperative, or otherwise acts in a way that undermines the service relationship or the safety of others.
6. Payments
Fees are due as stated in the applicable agreement, invoice, or payment link. The company may accept payment by credit card, ACH, wire, or check. Most agreements are billed upfront. In some matters, scheduled payments may be used if they are stated in writing. The website does not currently offer a standard self serve checkout for matchmaking memberships.
Unless separately agreed in writing, services do not automatically renew and no recurring billing will be charged without clear authorization. If a renewal, installment arrangement, or future charge is authorized, the applicable agreement or authorization form will govern that billing arrangement.
7. Client Agreement Controls
Each client relationship is customized. The signed client agreement controls the exact term, price, service scope, cancellation rights, and any custom provisions that apply to a specific client. If there is a conflict between a signed agreement and these website Terms and Conditions, the signed agreement controls for that client engagement.
8. Refunds and Cancellations
Refunds and cancellations are governed by the signed client agreement and the Valenti Matchmaking Refund Policy posted on this website or otherwise provided to the client. In general, services are customized and fees become nonrefundable after the initial three calendar day cancellation period described in the Refund Policy, unless a written agreement states otherwise.
9. Communication and Privacy Expectations
Valenti Matchmaking may communicate with clients by phone, email, text message, Zoom, and other agreed methods. The company handles introductions and candidate information in a private and concierge manner. Client and candidate information is not intended to be publicly shared. Use of this website and submission of information through it is subject to the company’s privacy practices and any separate privacy notice that may be posted or provided.
10. Intellectual Property
All website content, branding, text, graphics, logos, service descriptions, and proprietary materials are owned by or licensed to Valenti Matchmaking and may not be copied, reproduced, distributed, or used without prior written permission, except as allowed by law.
11. Third Party Platforms and Services
The company may use third party tools or service providers for communication, scheduling, document signing, payment processing, research, or screening support. Valenti Matchmaking is not responsible for the separate terms or privacy practices of third party platforms, although the company will seek to use reputable service providers appropriate to the business model.
12. Limitation of Liability
To the fullest extent permitted by law, Virtual Valenti, LLC and its owners, employees, contractors, and representatives are not liable for indirect, incidental, special, consequential, or punitive damages arising out of the website, the services, introductions, or a client’s personal decisions or outcomes. The company’s maximum liability for any claim related to services will not exceed the amount actually paid by the client for the specific service giving rise to the claim, unless a signed agreement states otherwise or law prohibits that limitation.
13. Transfer of Services
Services are personal to the client and may not be assigned, transferred, or shared without the company’s prior written consent. In rare situations, the company may approve a transfer or substitution in writing, but no client has a right to transfer a membership or service package without that written approval.
14. Dispute Resolution and Chargeback Contact
If you have a billing question or service concern, you agree to contact Valenti Matchmaking first at matchmaking@valentiinternational.com so the company has an opportunity to review and resolve the matter. Nothing in these terms limits any non waivable rights you may have under applicable law, but direct communication before a chargeback or formal dispute is encouraged.
15. Governing Law and Venue
These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these terms, the website, or the services shall be brought in the state or federal courts located in or serving San Diego County, California, unless applicable law requires otherwise.
16. Updates to These Terms
Valenti Matchmaking may update these Terms and Conditions from time to time. The most current version should be posted on the website with an effective date. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.
17. Contact Information
Valenti Matchmaking, 15663 Via De Santa Fe, Rancho Santa Fe, California 92067
Email: matchmaking@valentiinternational.com
Phone: +1 619 997 9239
