Website Privacy Policy
Effective Date: April 13, 2026
This Privacy Policy describes how Valenti Matchmaking, a DBA of Virtual Valenti, LLC, collects, uses, stores, discloses, and protects personal information through valentimatchmaking.com, our intake forms, email and text communications, scheduling processes, consultations, and related matchmaking services. This policy is intended for website posting and general consumer notice. It should be read together with any client service agreement, authorization form, or payment terms
provided in connection with our services.
1. Information We Collect
Depending on how you interact with us, we may collect identifiers and contact details such as your name, email address, mailing address, phone number, and other information you choose to provide. We may also collect information about your inquiry, relationship goals, preferences, personal history, lifestyle information, demographic details, scheduling information, communications, service history, and feedback. When payments are made, payment-related information may be collected and processed by us and by third-party payment processors. We may also collect limited technical data such as IP address, browser type, device information, and website usage data through cookies or similar technologies.
2. How We Collect Information
We collect information directly from you when you submit a contact form, request information, complete intake or onboarding materials, sign a contract, schedule consultations, make a payment, communicate with us by phone, email, text, or video, or otherwise provide information during the matchmaking process. We may also collect information automatically through website technologies such as cookies, analytics tools, server logs, and similar tools. In some cases, we may receive information from referrals, professional advisors, public sources, social media, or service providers that assist with operations, screening, scheduling, or communications.
3. How We Use Information
We use personal information to respond to inquiries, provide matchmaking and concierge services, evaluate prospective client fit, conduct intake and profiling, coordinate consultations and introductions, communicate with clients and prospective matches, process payments, maintain records, improve our services, protect our business and users, comply with legal obligations, and resolve disputes. We may also use information for internal training, quality assurance, fraud prevention, and to enforce our agreements and policies.
4. How We Share Information
We do not publicly disclose client information. We may share personal information with service providers that help us operate our website, host data, send emails, schedule appointments, process payments, store documents, support communications, or otherwise assist in providing services. Where reasonably necessary for the matchmaking process, we may share limited profile or contact information with a potential introduction, consistent with the applicable service agreement, client preferences, and the needs of the introduction process. We may also disclose information if required by law, to protect rights and safety, in connection with a legal claim or dispute, or as part of a business transfer, merger, sale, or restructuring.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, analytics tags, and similar technologies to operate the site, remember preferences, measure engagement, improve performance, and understand how visitors use the site. Your browser settings may allow you to limit or disable some cookies, although doing so may affect site functionality. If we use third-party analytics or embedded content, those providers may collect information according to their own privacy practices.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with law. Retention periods may vary based on the nature of the information, the services involved, and our legal or operational obligations.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. Users should avoid sending highly sensitive information through unsecured email unless specifically instructed otherwise.
8. Your Choices and Communications
You may contact us to update your contact information, ask questions about our privacy practices, or request that we stop certain non-essential communications. You may also adjust browser or device settings relating to cookies and similar technologies. If you unsubscribe from marketing emails, we may still send transactional or service-related communications where appropriate.
9. Additional California Privacy Information
California law may provide certain residents with rights regarding their personal information, including rights to request access to, correction of, or deletion of certain information, and to receive information about categories of personal information collected, sources, purposes, and disclosures. Where and to the extent required by applicable law, we will process verified privacy requests in accordance with that law. We do not knowingly collect personal information from minors under 18 for the purpose of selling or sharing it, and we do not intentionally use website visitor information for cross-context behavioral advertising without appropriate notice.
California residents may submit privacy requests using the contact information listed below.
10. Third-Party Websites and Services
Our website or communications may contain links to third-party websites, scheduling tools, social platforms, or other external services. We are not responsible for the privacy, security, content, or practices of third parties. Users should review the privacy policies of those third parties before providing information to them.
11. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information through the website from children under 13, and our matchmaking services are not directed to minors. If we learn that personal information from a child has been submitted to us inappropriately, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make material changes, we will update the effective date at the top of the policy and post the revised version on the website.
13. Contact Us
For questions about this Privacy Policy or to submit a privacy-related request, contact Valenti Matchmaking at matchmaking@valentiinternational.com, by phone at +1 619 997 9239, or by mail at 15663 Via De Santa Fe, Rancho Santa Fe, California, USA 92067. Mailing correspondence may also be directed to P.O. Box 2534, Rancho Santa Fe, CA 92067.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via our Contact Us form, Confidential Questionnaire, newsletter subscription, email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us clicking here or by calling the phone number given on our website:
- Unsubscribe or update contact preferences.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as personal information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, matchmaking or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, contact us immediately via telephone at 619-997-9239 or click below to contact us.
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